Terms of service

# Terms of Service

Welcome to VHAUTO! By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

### 1. Third-Party Accessory Disclaimer

VHAUTO specializes in aftermarket automotive accessories, including wireless CarPlay adapters, Android Auto modules, and car multimedia systems.

Our products are independent third-party accessories and are not officially affiliated with, sponsored by, or endorsed by any vehicle manufacturer.

All vehicle brand names and trademarks are used solely to indicate product compatibility.

### 2. Product Information and Compatibility

We strive to provide accurate product descriptions, images, and compatibility information.

Before purchasing, please verify your vehicle's model, production year, and original multimedia system.

If you are unsure about compatibility, please contact our customer support team for assistance.

### 3. Orders and Payments

All prices are displayed on our website and may be subject to change without prior notice.

Payments are processed through the available payment methods at checkout.

We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or product unavailability, subject to applicable law. If payment has already been collected for a canceled order, a refund will be issued.

### 4. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

VHAUTO offers duty-free delivery. Applicable customs duties and import charges are covered by us, so customers will not be required to pay additional customs duties upon delivery.

For estimated delivery times and further shipping information, please refer to our Shipping Policy.

### 5. Returns and Refunds

We want every customer to have a satisfactory shopping experience.

Returns, cancellations, and refunds are handled in accordance with our Return and Refund Policy.

Customers in the European Union have a statutory 14-day right of withdrawal for eligible online purchases, subject to applicable exceptions.

Nothing in these Terms affects your mandatory consumer rights.

### 6. Installation and Product Use

Some automotive accessories may require installation or technical knowledge.

Customers should follow the supplied installation instructions and seek professional assistance when necessary.

VHAUTO is not responsible for damage resulting from improper installation or misuse to the extent permitted by applicable law. This does not limit any statutory rights or remedies.

### 7. Website Content

All original content, images, text, and designs on this website are owned by VHAUTO or used with permission, except for third-party trademarks and materials belonging to their respective owners.

Unauthorized reproduction or commercial use of our protected content is prohibited.

### 8. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be published on this page.

Changes will not retrospectively reduce rights under orders already placed.